PAIA

Manual

In terms of Section 51 of

The Promotional of Access to Information Act

2 of 2002

(the “ACT”)

Index

1. Introduction

2. Contact Details

3. The ACT and Section 10 Guide (Please note that this clause is mandatory to be included in all S 51 manuals as is)

4. Applicable Legislation

5. Schedule of Records

6. Form of Request

7. Annexure A Fees & Annexure B requestor Form

1. Introduction

One Call Insurance Brokers (Pty) Ltd conducts business as a Short – Term Insurance Broker. We are an authorized Financial Services Provider in terms of the Financial Advisory & Intermediary Service Act.

One Call Insurance Brokers FSP Licence Number is as follows: FSP 13233

One Call Insurance Brokers (Pty) Ltd is licensd to provide Advice and Intermediary services in the following products:

  • • Short Term Insurance – Personal Lines
  • • Short Term Insurance – Commercial Lines

2. Company Contact Details

Chairman : Mr. D Opperman

Director : Mr. M H Poncet (CEO)

Postal Address :

Street Address : Ground Floor, Unit 2 Bartlett Lake Office Park, Corner of Dr. Vosloo Road and Trcihardt, Boksburg, 1459

Telephone : 011 381 5700

Fax Number : 0860

Email : michaelp@onecall-sa.com

3. The Act 3.1 The ACT grants a requester access to records of a private body, if the record is required for the exercise of protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.

3.2 Requests in terms of the ACT shall be made in accordance with the prescribed procedures, at the rates provided. The forms and tariff are dealt with in paragraphs 6 & 7 of the Act.

3.3 Requesters are referred to the Guide in terms of Section 10 which has been compiled by the South African Human Rights Commission, which will contain information for the purposes of exercising Constitutional Rights. The Guide is available from SAHRC.

The Contact details of the Commission are as follows:

Postal Address : Private Bag 2700, Houghton, 2041

Telephone Number : +27 – 11 – 877 3600

Fax Number : +27 – 11 – 403 0625

Website : www.sahrc.org.za

4. Applicable Legislation

No.

Reference

Act

1

No. 61 of 1973

Companies Act

2

No. 98 of 1978

Copyright Act

3

No. 55 of 1998

Employment Equity Act

4

No. 95 of 1967

Income Tax Act

5

No. 66 of 1995

Labour Relations Act

6

No. 89 of 1991

Value Added Tax Act

7

No. 37 of 2002

Financial Advisory and Intermediary Act

8

No. 75 of 1997

Basic Conditions of Employment Act

9

No. 69 of 1984

Close Corporations Act

10

No. 25 of 2002

Electronic Communications and Transactions Act

11

No. 2 of 2000

Promotion of Access of Information Act

12

No. 30 of 1996

Unemployment Insurance Act

13

No. 9 of 2017

Financial Sector Regulation Act

14

No. 18 of 2017

Insurance Act

15

No. 53 of 1998

Short Term Insurance Act

16

No. 4 of 2013

Protection of Personal Information Act

17

Act 36 of 2001

Financial Intelligence Centre Act

18

Act 37 of 2004

Financial Services Ombud Schemes Act

5. Schedule of Records

Records

Subject

Availability

Company Records

  • • Registrations, statutory authorizations, and documents

To be requested according to PAIA request procedure if not available on the Authorities public website.

Records relating to operational aspects of the business

  • • Financial Records
  • • Operational records
  • • Regulatory Correspondence
  • • Statutory records
  • • Internal Correspondences
  • • Statutory policies and procedures
  • • Internal policies and Procedures
  • • Records of contractual agreements between One Call Insurance brokers (Pty) Ltd and third parties
  • • Asset Register
  • • Minutes of Meetings

To be requested according to PAIA request procedure as set out in this manual

Client Records

  • • Client Data
  • • Transaction records
  • • Communication and correspondence records

To be requested according to PAIA request procedure as set out in this manual

Employee Records

  • • Employment records
  • • Communications
  • • Training and Competence registers

To be requested according to PAIA request procedure as set out in this manual

6. Form of Request 6.1 Use the prescribed form, available on the website of the Souh African Human Rights Commission at www.sahrc.org.za (also attached as Annexure B)

6.2 Address your request to the Head of the Company (CEO)

6.3 Provide sufficient details to enable the Company to identify:

To facilitate the processing of your request, kindly:

  1. a) The record(s) requested;
  2. b) The requester (and if an agent is lodging the request, proof of capacity)
  3. c) The form of access required;
  4. d) (i) The postal address or fax number of the requester in the republic;

(ii) If the requester wishes to be informed of the decision in any manner (in addition to written) the manner and particulars thereof.

  1. e) The right which the requester is seeking to exercise or protect with an explanation of the reason the record is required to exercise or protect the right.

7. Prescribed Fees 7.1 A requester is required to pay the prescribed fees (R50.00) before a request will be processed;

7.2 If the preparation of the record requested requires more than the prescribed hours (six), a deposit shall be paid (of not more than one third of the access fee which would be payable if the request were granted)

7.3 A requester may lodge an application with a course against the tender/payment of the request fee and/or deposit;

7.4 Records may be withheld until fees have been paid.

7.5 The fee structure is available on the website of South African Human Rights Commission at www.sahrc.org.za

The following applies to requests (other than personal requests):

Annexure A A. Fees In Respect Of Private Bodies

1. The fee for a copy of the manual as contemplated in regulation 9(2)(c) is R1, 10

for every photocopy of an A4-size page or part thereof.

2. The fees for reproduction referred to in regulation 11(1) are as follows:

(a) For every photocopy of an A4-size page or part thereof R1,10

(b) For every printed copy of an A4-size page or part thereof held

on a computer or in electronic or machine-readable form R0,75

(c) For a copy in a computer-readable form on –

(i) stiffy disc R7,50

(ii) compact disc R70,00

(d) (i) For a transcription of visual images,

for an A4-size page or part thereof R40,00

(ii) For a copy of visual images R60,00

(e) (i) For a transcription of an audio record,

for an A4-size page or part thereof R20,00

(ii) For a copy of an audio record R30,00

3. The request fee payable by a requester, other than a personal requester,

referred to in regulation 11(2) is R50,00

4. The access fees payable by a requester referred to in regulation 11(3) are as follows:

(1)(a) For every photocopy of an A4-size page or part thereof R1,10

(b) For every printed copy of an A4-size page or part thereof held

on a computer or in electronic or machine-readable form R0,75

(c) For a copy in a computer-readable form on –

(i) stiffy disc R7,50

(ii) compact disc R70,00

(d) (i) For a transcription of visual images,

for an A4-size page or part thereof R40,00

(ii) For a copy of visual images R60,00

(e) (i) For a transcription of an audio record,

for an A4-size page or part thereof R20,00

(ii) For a copy of an audio record R30.00

(f) To search for and prepare the record for disclosure, R30,00 for each hour

or part of an hour reasonably required for such search and preparation.

(2) For purposes of section 54(2) of the Act, the following applies: (a) Six hours as the hours to be exceeded before a deposit is payable; and 

(b) one third of the access fee is payable as a deposit by the requester. 

 

 

Quick Quote