Privacy Policy for One Call Insurance Brokers

Effective Date: 01 September 2024

1. Introduction

Welcome to One Call Insurance Brokers. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.onecall-sa.co.za] or use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name
  • Contact information (email, phone number, address)
  • Date of birth
  • ID number
  • Financial information
 

2.2 Non-Personal Information

We also collect non-personal information about your use of our website, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and the time spent on each page
 

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences and provide you with a personalised experience. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your insurance applications and claims
  • To communicate with you about your account and provide customer support
  • To personalise your experience and improve our website
  • To send you promotional materials and updates (you may opt out at any time)
  • To comply with legal and regulatory requirements

4. How We Share Your Information

We may share your information with:

  • Service providers who assist us in operating our website and providing our services
  • Regulatory bodies, law enforcement, or other authorities as required by law
  • Business partners for joint marketing efforts or other collaborations (with your consent)

We do not sell or rent your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices

You have the right to:

  • Access and update your personal information
  • Opt-out of receiving promotional communications
  • Request that we delete your information (subject to legal and contractual obligations)

To exercise these rights, please contact us at [contact information].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

One Call Insurance Brokers

Ground Floor;
Block 2 Bartlett Lake Office Park,
Cnr Trichardt & Dr Vosloo Road,
Boksburg, 1459

Tel: +27 (0)11 381 5700

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